Question 1

How do I create an online account for myself or my family?

Accepted Answer

You can create an online account by using the following link:Online Account Creation

Question 2

Do children need their own online accounts?

Accepted Answer

Yes. An adult is required to create an account, add their children to their account, and sign waivers on behalf of their children. Adults that are not the legal guardian or parent of the children they are bringing are NOT permitted to sign waivers for children.

Question 3

Can I create an account or sign a waiver at the front office?

Accepted Answer

No. You MUST do this online prior to arrival.

Question 4

What happens if I arrive without completing my online account or waiver?

Accepted Answer

You will be asked to exit the facility and rejoin the line once your online account has been created and your waiver has been signed.

Question 5

Do guests need to create a new account or sign a waiver every time they visit?

Accepted Answer

No. If you have attended Worthington Pools since May of 2025, you already have an account and do not need to create another one.

Membership FAQs

Frequently Asked Questions

We know that Summer 2027 brings some changes to our membership options and procedures. We've gathered answers to common questions to help you prepare for the new outdoor pool.

This list will be updated as we receive questions from the community.

Frequently asked questions

How do I create an online account for myself or my family?

Do children need their own online accounts?

Can I create an account or sign a waiver at the front office?

What happens if I arrive without completing my online account or waiver?

Do guests need to create a new account or sign a waiver every time they visit?

Membership FAQs

Frequently Asked Questions

We know that Summer 2027 brings some changes to our membership options and procedures. We've gathered answers to common questions to help you prepare for the new outdoor pool. This list will be updated as we receive questions from the community.

Frequently asked questions

How do I create an online account for myself or my family?

Do children need their own online accounts?

Can I create an account or sign a waiver at the front office?

What happens if I arrive without completing my online account or waiver?

Do guests need to create a new account or sign a waiver every time they visit?

We know that Summer 2027 brings some changes to our membership options and procedures. We've gathered answers to common questions to help you prepare for the new outdoor pool.

This list will be updated as we receive questions from the community.